Letters

Digital-only service from VisitScotland would leave many locked out

Digital solutions cannot replace all services
Digital solutions cannot replace all services
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WHAT contrasting letters there were regarding Visit Scotland’s decision to close all their iCentres! Although I’m not sure the made-up figures from Alistair Potter (Letters, Mar 29) add anything to the discussion over the issue. Simply making up figures to explain away the disgraceful decision of VisitScotland to become a digital-only service is just nonsense – is he on the board of VisitScotland by any chance?

READ MORE: Humza Yousaf responds to VisitScotland tourist centre closure plans

In contrast the letters from James Murphy and Susan Grant were more to the point. There is far too much emphasis on a digital-only solution. Myself and other colleagues are consistently warning council officers that digital solutions cannot replace all services. This leads to marginalisation of a significant proportion of the population who are locked out of various services. It seems VisitScotland is following this same route. I would hope it can look again at these plans and decide that its services should be accessible to all.

Cllr Kenny MacLaren
Paisley

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