THREE in four people with loved ones in care homes have suffered mental distress due to Covid-19 restrictions, a study has indicated.
Relatives unable to visit and hug family in retirement homes endured a “range of negative emotions” which were “severe and often went unrecognised”, according to researchers.
The study team – led by the University of Edinburgh – is arguing for indoor visits for family and friends to be permitted if the isolation is “severely affecting residents”, and routine outdoor socially distant visits, if local restrictions allow.
Researchers conducted 36 in-depth interviews with family carers, held conversations with care staff, and completed a nationwide online survey of people with family in homes. They received 444 responses across 31 out of 32 local authorities in Scotland.
They found 76% of respondents experienced mental distress due to Covid restrictions, which was higher among relatives on average if they did not feel well-informed by care staff. They added: “Most policy makers and key figures in the sector had shown only a superficial understanding of lockdown’s impact on families.
“Respondents said there had been little acknowledgement of family as partners in providing care and a failure to fully understand the importance of that relationship.”
Lead researcher Dr George Palattiyil, of the University of Edinburgh, said: “It’s likely that the impact of relatives being unable to visit will be felt for years to come, especially in cases where a loved one died or became seriously ill.”
The paper added that because the care sector has public, private and third sector providers, it is “difficult to implement national guidance in a consistent, equitable and appropriate manner”.
The research team also involved the University of the West of Scotland, the University of Strathclyde and the Institute for Research and Innovation in Social Services.
The study added that more video-based communication is needed where in-person visits are not allowed and identified a failure to meet their language and communication needs and a lack of support around faith and dietary requirement for ethnic minorities.
Dr Dina Sidhva, of the University of the West of Scotland, said: “The sector has much to learn from care homes that were able to innovate with new forms of communication.”
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