FEELING misunderstood by other groups makes people more likely to support causes like Scottish independence, new research suggests.
Academics studied links between political views and so-called “felt understanding” – feeling understood and listened to by other groups, such as Europeans and EU institutions or the English public and politicians over Brexit.
The research also examined Protestant-Catholic relations in Northern Ireland and Basque-Spanish relations. In all cases, feeling poorly understood by other groups was linked to dramatically higher levels of support for such causes.
Researchers at the University of Exeter said “felt understanding” was also a unique predictor of trust and forgiveness. The more people felt understood by members of the other group, the more likely they were to trust and forgive them.
“Our research demonstrates the critical role of ‘felt understanding’ in relations between groups of people,” lead author Dr Andrew Livingstone said.
“When people – individually and collectively – feel that those around them aren’t ‘getting’ their point of view, and if people feel they lack the ability to determine their own future, you get responses that are about ‘taking back control’. Such responses might, in large part, be about people making their voices heard.
“Voting is fundamentally an act of communication, though it’s not always easy to interpret what voters ‘mean’ by their vote.”
Felt understanding was found to be a stronger predictor of nationalism than beliefs about the “out-group”, such as Europeans and English people, or “meta-beliefs”, which is what people imagined the out-group thought of them. It was also a stronger predictor of Brexit vote than more commonly discussed factors like age or highest educational qualification.
Livingstone said the research, which included data from more than 7000 participants, showed the vital importance of making people feel heard. “Even if people have been brought to a belief by misinformation, it doesn’t mean their belief is insincere,” he said.
“One of the worst ways to change such a belief is to tell people their views aren’t genuine, or that they are fools. The first step is to ask people why they hold a particular belief, and to listen to the answer.
“It’s not about pretending to agree – it’s about showing them you’ve really listened and understood their point of view, even if you ultimately disagree.”
The paper, They Just Don’t Understand Us: The Role Of Felt Understanding In Intergroup Relations, is published in the Journal of Personality and Social Psychology.
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