A GLASGOW-BASED software solutions firm has launched an industry first with a new app.

CPL Software, which produces solutions for the property factor and block management sectors, has introduced its Blockworx app, allowing property factors and block managers to communicate with contractors, as well as organise repairs and maintenance more efficiently.

Brian Welsh, managing director of CPL, said: “This is the latest in a series of innovations that has seen us build innovative technologies to streamline and digitise a market that has been manually labour intensive.

“Back in 2015, we introduced a client portal and app to enable factors to communicate electronically with their clients, view invoices and make payments.

“Blockworx now allows factors to communicate with contractors and further digitises the sector.”

The company’s software technology arm manages just over 320,000 properties and has a growing client base.

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Welsh continued: “Property factoring has undergone a huge transformation in digitisation and automation across the last decade with CPL Software at the forefront of this change. The property factoring industry is complex because businesses must carefully manage the needs of homeowners while working with contractors on a daily basis,” he added.

“Our success lies in the fact that we have developed our software over the last 10 years to offer solutions which have often led to the development of other industry-leading developments.”

CPL has managed to maintain its service levels during the Covid-19 pandemic.

“With Blockworx launching at the same time as the pandemic hit, it has shown just how important technology is in our sector,” he said.

“We will continue to focus on enhancing efficiencies for our clients and providing more joined-up electronic communication methods throughout the factoring and block management space.

“Getting through the pandemic has been a challenge for the team and me but we have learned a lot. This is still an exciting time for us and we are looking forward to growing the business over the next 10 years and beyond.”