TELECOMS giant BT is planning to close 270 offices under a consolidation plan the company says is the biggest programme of its type in the UK.
The firm announced that 300 offices will be reduced to around 30 by 2023, adding that no jobs will be lost.
BT stated that its key locations in the future will be in Edinburgh, Belfast, Birmingham, Bristol, Cardiff, Ipswich, London and Manchester.
Group chief executive Philip Jansen said that the redevelopment programme will safeguard the company’s future as well as benefitting customers.
“Revealing these eight locations is just the first step,” he said.
“We have dedicated teams working on identifying the best buildings to move into and which ones to redesign for the future.
“As a result of this programme, BT people will be housed in inspiring offices that are better for our business and better for our customers.”
Around 52,000 people are currently employed across the 300 locations.
BT said that the 30 centres will be modern buildings, including corporate offices, contact centres and specialist sites.
However, workers’ unions have raised concerns about the impact of the scaling down on staff.
National officer of the Prospect union Noel McClean said: “While the union is committed to working with BT to establish offices that are fit for the 21st century, what is left unsaid in today’s announcement is what will happen to the current estate.
“Indeed, moving from an estate of over 300 locations to around 30 by 2023 poses a huge logistical challenge for all concerned.
“For example, closing each existing building will require a period of consultation and considerable support for affected staff, from both the company and the union.”
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