A SCOTTISH cloud solutions company has partnered with a leading provider of global enterprise cloud communications and contact centre solutions.
Scots tech firm Brightsolid – which has to date focused on providing colocation services, managing cloud solutions and consultancy – will now work with RingCentral UK to bring cloud communications solutions to a Scottish customer base.
The move resulted from extensive analysis by Brightsolid, which identified a market opportunity where business clients were looking for a broad range of technology that could grow as they grow.
As companies increase their capacity for employees to work flexibly, Brightsolid also wanted to offer customers a reliable communications solution that would drive productivity – meaning when staff are working, they can be contacted using their business identity, whether by instant message, phone or video.
Meanwhile, RingCentral’s open cloud platform enables deep integrations with other leading cloud business applications, such as Microsoft Office 365, Google G Suite, and Salesforce, enabling seamless workflows.
Elaine Maddison, CEO of Brightsolid, said: “RingCentral has a strong product portfolio and has made a significant splash in the unified communications as a service (UCaaS) market in a short period of time. As our customers adopt cloud solutions that allow them to innovate, they are recognising how they collaborate and communicate is as important to the success of their digital strategies as their IT infrastructure.
“As we extend our strategy to support our customers’ success journey, RingCentral’s solutions will add a great deal of value complementing the service we provide.”
Robinder Koura, head of channel sales EMEA at RingCentral, said: “With RingCentral’s market leading cloud solutions and Brightsolid’s experience and established network within Scotland, this partnership will enable us to extend our reach across the country and augment our offering.
“I’m confident we will have a successful partnership with Brightsolid in the Scottish market.”
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