PENGUINS at Edinburgh Zoo were met with a parade of ice-block credit cards yesterday, as Royal Bank of Scotland marked its "festive success" in putting a freeze on fraud.
More credit cards were frozen using the bank’s special mobile app feature following Scotland’s Hogmanay celebrations than in any day in December, with the New Year’s Day figure up by 46% on Christmas Day.
The feature ensures the card can’t be used until unfrozen. Customers can use it if they have left their card somewhere but know where it is and then reactivate it when it is back in their possession. The feature helps customers avoid becoming a victim of fraud.
Since it launched in June, almost 10,000 RBS customers have made use of the app feature, with almost 80% of customers then going on to unfreeze the card.
The app can be downloaded through Google Play or the Apple App Store.
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